Privacy policy
Effective Date: 1st September 2025
House of Puja (“House of Puja”, “we” or “us’) takes the privacy of your personal information seriously and is committed to protecting it in accordance with applicable data protection laws in the United Arab Emirates, including Federal Decree Law No. 45 of 2021 on the Protection of Personal Data (“UAE PDPL”). This privacy policy (“Privacy Policy”) explains what personal information we collect from you when you interact with us on this Website, and how we use that personal information.
The Privacy Policy applies to this website (“Website”). By providing your consent to this Privacy Policy, you indicate that you understand, agree and consent to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use this Website or any related content, services or products contained in or available through this Website that require you to provide personal information. You further agree that such collection, use, storage, processing and transfer of the Data shall not cause any loss or wrongful gain to you or any other person.
1. Definitions
In this privacy policy, the following definitions are used:
a. “Data” includes information that you submit to House of Puja via the Website, and information which is accessed by House of Puja pursuant to your visit to the Website and for the purposes of this Privacy Policy, includes (as the case may be) personal information and/or sensitive personal data or information of a person, as defined under applicable UAE data protection laws.
b. “Cookies” are small files placed on your computer or device by this Website when you either visit the Website or use certain features of the Website. A cookie generally allows the website to “remember” your actions or preference for a certain period of time.
c. “House of Puja” is Eleven01 LLC-FZ having its registered office at Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E.
d. “User” or “you” means the natural person who accesses the Website and, where applicable, provides personal information to House of Puja.
2. Data Collected
We may collect the following categories of Data that could allow you to be identified, including:
a. Your name
b. Email address
c. Address
d. Postal code
e. Credit card or debit card details or other payment information;
f. Password and/or other authentication credentials,
g. Your occupation, interests, and/or any other information that you voluntarily provide during your interaction with the Website.
h. IP address, browser type, and other technical information automatically collected during your use of the Website.
3. Manner of collection of Data
We collect Data in the following ways:
a. Data provided to us by you; and
b. Data nay also be collected automatically when you access or use the Website , including through cookies.
4. Manner in which you share Data with us
House of Puja may collect your Data in several ways from your use of the Website. For instance:
a. when you contact us through the Website (through any form, e-mail address, hyperlink or social media address posted therein);
b. when you register with us to receive our products, services and/or newsletters;
c. when you complete surveys conducted by or for us;
d. when you enter a competition or promotion;
e. when you elect to receive any communications (including any newsletter or promotional offers) from us;
f. from the information gathered by your visit to our webpages.
5. Data Collected Automatically
a. We automatically collect some information about your visit to the Website. This information helps us make improvements to the Website content and navigation and includes your IP address and the way you use and interact with the Website’s content.
b. Our web servers or affiliates who provide analytics and performance enhancement services collect IP address, operating system details, browsing details, device details, language settings and other identifiers. This information is aggregated to measure the number of visits, average time spent on the site, pages viewed and similar information. House of Puja uses this information to measure site usage, improve content and to ensure safety and security, as well enhance performance of the Website.
c. We may collect your Data automatically via Cookies, in line with the cookie settings on your browser and in accordance with applicable UAE data protection requirements.
d. For more information about Cookies, please see the section titled “Cookies”.
6. Our Use of Data
Any or all the above Data may be required by us from time to time to provide information relating to House of Puja and to improve your experience when using the Website. Specifically, Data may be used by us for the following reasons:
a. providing you with the services for which you have registered, and any other services or products that you have requested;
b. improvement of the Website, our products or services, as well as of our group entities;
c. contact for survey or feedback;
d. to enable our group entities or authorised partners to communicate with you regarding their programmes, offers, or services (where permitted by law);
e. to process your requests (such as replying to your queries);
f. administering or otherwise carrying out our obligations in relation to any agreement you have with us;
g. internal record keeping; and
h. to execute promotional activities or send marketing communications, where you have provided the necessary consent in accordance with applicable law.
We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed "Your rights" below). We may use your Data to show you advertisements and other content on other websites. If you do not want us to use your Data to show you advertisements and other content on other websites, please turn off the relevant cookies (please refer to the section headed “Cookies” below) or adjust your preferences using the cookie management tools on our Website.
7. Who we share Data with
We may share your Data with:
a. Our affiliates and House of Puja-controlled subsidiaries, to assist them in communicating with you regarding their programs, products, or services (where permitted by applicable law) and to process your query/requests (such as a job application);
b. Our employees, vendors, agents and professional advisors working on our behalf for the purposes described in this Privacy Policy; and
c. Service-providers who assist in protecting and securing our systems and who provide services to us that involve processing of Data, such as to host your Data or to process your Data for data profiling and user analysis.
We usually do not share your Data collected from the Website with other third parties.
However, this may happen if:
a. You request or authorize us to do so;
b. We need to comply with applicable law, UAE regulatory requirements or respond to valid legal process; or
c. We need to operate and maintain the security of the website and our systems, including to detect, prevent or stop an attack, fraud attempt or other unlawful activity.
8. Keeping Data secure
We will use technical and organisational measures to safeguard your Data, we store your Data on secure servers in compliance with applicable data storage and transfer requirements. Technical and organisational measures include measures to deal with any suspected data breach.
9. Retention of Personal Data
House of Puja retains Data for as long as necessary to provide access to and use of the Website, or for other essential purposes such as complying with our legal obligations, resolving disputes and enforcing our agreements. Because these needs can vary for different data types and purposes, actual retention periods can vary significantly. We will retain your Data only for as long as necessary to fulfil the purposes for which it was collected, or as required under applicable laws of the United Arab Emirates, whichever is longer. The Data may persist on backup or archival media for audit, legal, tax, or regulatory purposes even after it has been removed by House of Puja from our active systems, provided that such storage complies with applicable law.
10. Your Rights
When we process Data about you, we do so with your consent and/or as necessary to provide the Website for your access, operate our business, meet our contractual and legal obligations, protect the security of our systems and our customers, or fulfil other legitimate interests of House of Puja as described in the Privacy Policy. We deny all liability and responsibility for the authenticity of the Data provided by you to and submitted to us. However, you have the right to request to review and correct, update and/or amend your personal data, including sensitive personal data, provided to us so that it is accurate, complete and up to date. Further, you also have a right to withdraw consent for the your personal data you provide to us. However, please note that in a situation where you deny consent or withdraw consent, or provide inaccurate information, you may not be able to avail all features of our services, and in such instance, we reserve the right to not provide you access to our services or any part thereof. You may exercise the rights mentioned in the Privacy Policy by writing to the Grievance Officer whose details have been set out below.
11. Security of Personal Data
House of Puja is committed to protecting the security of your Data. We use a variety of security technologies and procedures to help protect your Data from unauthorized access, use or disclosure in accordance with applicable data protection laws in the United Arab Emirates.
While we implement reasonable and appropriate safeguards, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security of your Data. In the event of a personal data breach, we will follow applicable UAE PDPL requirements, including notification to the relevant authorities and affected individuals where required by law.
12. Links to other websites
The Website may, from time to time, provide links to third party websites. We have no control over such websites and are not responsible for the content, privacy policies or practices of these websites. The inclusion of any third-party link does not imply endorsement by House of Puja. The Privacy Policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of any such websites prior to using them.
13. Collection and Use of Non-Personal Information
We may also collect and use non-personal information submitted or generated through this Website, such as automatically collected information about the type of internet browsers you use or the website from which you linked to our Website, and aggregated information based on data that you have submitted to the Website (such as age, gender, and residency) from which you cannot be identified, for the purposes of assisting us in providing an effective service on this Website. We may from time to time supply third parties with this non-personal or aggregated data for uses in connection with this Website.
14. Cross-border Transfers
If Data is transferred outside the United Arab Emirates, House of Puja ensures that such transfer is subject to appropriate contractual, technical, and organisational safeguards in compliance with the applicable data protection laws of United Arab Emirates including UAE PDPL.
15. Cookies
a. This Website may place and access certain Cookies on your computer or device. House of Puja uses Cookies to improve your experience when using the Website to analyse usage patterns, and to provide personalised content and advertisements (where applicable).
b. Before the Website places Cookies on your computer or device, you will be presented with a message bar requesting your consent to set those Cookies. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.
c. You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser.
d. You can choose to delete Cookies at any time; however, you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.
e. It is recommended that you ensure your internet browser is up-to-date and you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.
16. General
If any court or competent authority finds that any provision of the Privacy Policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed deleted, and the validity and enforceability of the other provisions of this privacy policy shall not be affected and shall remain in full force and effect.
17. Changes to this Privacy Policy
House of Puja reserves the right to change the Privacy Policy as it may deem necessary from time to time or as may be required by law at its sole discretion. Any changes will be posted on the Website and where required, notified to you. By continuing to use the Website after such changes take effect, you will be deemed to have accepted the revised Privacy Policy, unless you notify us.
18. Grievance Redressal
Any complaints, abuse or concerns with regards to content, comments or any breach of this Privacy Policy shall be immediately informed to the designated Grievance Officer as mentioned below in writing or through email signed with an electronic signature to "Grievance Officer". We will make reasonable efforts to address your concerns and respond to your requests in a timely manner.
Grievance Officer
Name: Apeksha Asthana
Email : houseofpuja@gmail.com
By entering this website and clicking the “I accept” button (where available), you consent to the terms of this Privacy Policy.
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